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Welcome to CRUSpace, The Institutional Repository of Crawford University. A collection of theses, articles,books, videos, images, lectures, papers, data sets, and all types of digital content originating from Crawford University, Nigeria. This repository is managed by the University Library
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Corporate Social Responsibility and Organisational Performance in Manufacturing Companies of Ogun State Nigeria
(EPRA International Journal of Multidisciplinary Research, 2019) Kesinro Olalekan Rasheed; Abisoye Olutunde Amos; Aina Oluwasola Abiodun
The main objective of the study is to examine the effect of corporate social responsibility on organizational performance in manufacturing companies in Agbara Industrial Estate in Ado-odo/Ota Local Government Area of Ogun State, Nigeria. The primary data were gathered through questionnaire. The sample size was 120 and 78 copies of questionnaire were returned. These were later analyzed using the percentile and regression statistical techniques. The findings of the study showed that community performance have significant moderate relationship with corporate value perception (R=0.340, p<0.05) and that there is significant moderate relationship between environment and competitive edge of manufacturing companies (R= 0.313, p < 0.05). The study recommends that Chief Executives of organizations should develop creative and innovative corporate social responsibility techniques as a competitive strategy within the business environment and the local community.
Advertising and Consumer Protection in The Foods Industry in Lagos State Nigeria
(Mountain Top University, 2020) Kesinro Olalekan Rasheed; Ojo James Olanipekun
The study examines the relationship between advertising and consumers protection in the foods industry in Lagos State Nigeria the main objective is to review some ethical challenges in advertising food brands and consumer rights in Lagos State Nigeria. The research design is descriptive survey and data were gathered through a well-structured questionnaire. The population for the study consists of_ the numerous customers of Cadbury Nigeria Pie in Ikeja area of Lagos State, Nigeria out of which a sample of 120 respondents were randomly drawn. Questionnaire was the main instrument for data collection, measured on a 5-point Likert Scale. 96 copies of the questionnaire were successfully filled and returned representing response rate of 80%. Data collected were analyzed using the descriptive statistical techniques of Percentiles and Regression methods with the aid of Statistical Package for Social Sciences (SPSS) software for editing and encoding.
Transformational Leadership, Organisational Performance, Charisma, Absorptive Capacity.
(Mountain Top University, 2020) Kesinro Olalekan Rasheed; Attah Alexander Enebi
The study examines the effect of transformational leadership and organizational performance in selected private university in Ogun State Nigeria. The main objective is to investigate transformational leadership style and enhancement of operational administrative efficiency in private universities in the state.
Service Quality and Customer Satisfaction in Selected Food Outlets, Lagos State, Nigeria
(Lead City Journal of the Social Sciences, 2025) Kesinro Olalekan Rasheed; Oturuhoyi Agbaovwe Emmanuel
Most customers expect value for their money in the form of quality products and services. The study examines the relationship between quality products or services and customer satisfaction in selected food outlets in the Ikeja Local Government Area of Lagos State, Nigeria. The research design is the descriptive survey and data gathered through a well-structured questionnaire. The sample for the study consists of 120 literate individuals who are customers of selected food outlets in the Ikeja Local Government Area of Lagos, drawn through the simple random technique. The questionnaire was the main instrument for data collection, measured on a 5-point Likert Scale. Data collected were analysed using the descriptive statistical techniques of Percentiles and Regression methods with the aid of the Statistical Package for Social Sciences (SPSS) software for editing and encoding. The findings of the study revealed that quality service consistency has a significant relationship and effect on the sales volume (r =0.336, p<0.05) and that there is a significant relationship between staff etiquette and customer purchase intention (r = 0.766, p<0.05). The study, however, recommended that food outlet owners should properly identify and anticipate the needs of the customers, maintain consistency of service quality with customer orders, ensure periodic staff training to enhance customer-service skills in active listening, empathy, complaints handling, role playing, teamwork and collaboration, upselling and closing thoughts, introduce modern safety techniques and excellent interpersonal relationships.
Executive Competency and Sustainability of Family-Owned Enterprises in Lagos and Ogun States Nigeria
(Imperial Journal of Interdisciplinary Research, 2017) Kesinro Olalekan Rasheed; Adedayo Simon Adedare,; Fatunmbi Oladotun Muideen
The main objective of the study is to determine executive competency on sustainability of family-owned business in Lagos and Ogun States of Nigeria. The descriptive research design was used to study 1,806 family-owned businesses registered in Lagos and Ogun states (NAMSE, 2012). The stratified sampling method was used to select 327 enterprises from the two states. Questionnaire was the main instrument for data collection measured on a 5-point Likert scale from Strongly Agree to Strongly Disagree. Data were analysed using the Pearson’s Correlation statistical technique with the aid of SPSS software. The study reveals that executive competency significantly affect sustainability of family-owned business (r = 0.93; p<0.01) and therefore recommends that family members should be willing to transit into new and different roles in order to gain the big picture and be involved in corporate policy and planning to enhance better awareness of business needs and have access to opportunities in order to develop effective succession strategies. This will clearly help to articulate that competent and high performing employee, irrespective of being a family or nonfamily person to be picked as the successor.