Browsing by Author "Ighodalo David Ehizojie"

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    Economic Recession and Private University Performance and Sustainability In Nigeria
    (African Journal of Entrepreneurship and Business Management, 2017) Idoko Suzan A.; Onochie Maxwell Prosper; Esuh Ossai-Igwe Lucky; Ighodalo David Ehizojie
    The present study took advantage of the very few studies that exists in the area of private universities performance and sustainability in Nigeria. This study examined the extent to which the present economic recession in Nigeria has affected private universities performance and sustainability of in Nigeria. A quantitative data was generated from 41 respondents derived from a questionnaire distributed via self-administered procedure. The respondents were selected through convenient sampling technique from a private University located at Ibadan, Oyo State, Nigeria. The data gathered was analysed using the SMART partial least square. The results revealed that economic recession has effect on both the performance and sustainability of the private university examined. The study concluded that economic recession significantly affected both the performance and sustainability of the private university in Nigeria. Private universities can reduce the pressure of economic recession through tapping into other areas by a way of diversification - consultancy services and Strategic business services and alliance with industries and also try to become more aggressive in their business activities by organizing more programmes outside the mainstream academic function.
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    Effect of Mobile Number Portability on Service Quality in GSM Industry: Experience from Alimosho Local Government Area
    (Nigenan Studies in Economics and Management Sciences, 2019) Ighodalo David Ehizojie; Ngwama Justice Chidi; Ogunlusi Gbenga
    The study assessed the effect of mobile number portability (MNP} implementation on service quality in Global System of Communication industry with a view to improving mobile telephony services. The study was a survey design, using primary data. The data were collected through the administration of questionnaire in Alimosho, Local government Area, Lagos State. One hundred and fifty questionnaire were distributed to the residents of Alimoso, having divided the study location to five regions. Thirty questionnaire (30) were distributed in each region totaled one hundred and fifty, using systematic sampling method. Simple percentage and simple linear regression were used to analysed the data. The result showed that mobile number portability has a positive relationship with service quality. It also revealed that MNP have a significance positive impact or service quality in mobile telephony services. The study concluded that MNP is a veritable instrument that can induce improved services quality In Global System of Mobile Communication services.
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    Effects of Service Recovery Delivery on Loyalty of GSM Industry: Evidence from Customers in Nigeria
    (International Journal of Marketing and Management Sciences, 2023) Ighodalo David Ehizojie; Dixon-Ogbechi N. Bolajoko; Ladipo K.A. Patrick
    Service recovery delivery has become a source of worries to GSM industries in Nigeria. The survival and growth prospects of GSM services as a result of quality of service cannot be overemphasized Customer satisfaction is however imperative primarily because the value of satisfied customers realized in terms of positive brand attitudes and repeat purchases would determine their existence. This study employed descriptive research design using cross-sectional survey method to collect data. The study results show that there is a significant effect of attentiveness of service to customer complaints on customer loyalty in Lagos State. Consequently, one of the major reccommdations is that improve service recovery delivery, GSM Industry should conclude integrated root-cause analysis and continuously learn from their service delivery system.
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    Evaluation of Innovation Orientation Strategy and Performance in of Paint Manufacturing Firms in Nigeria.
    (International Organization of Scientific Research Journal of Business and Management, 2019) Nwaogu Humphrey Oguchinalu; Ojelade Mathew Ojeleke; Ighodalo David Ehizojie; Inegbedion Daniel Osemdiamen; Akande Olusola O.
    Managers of entrepreneurial firms engage in so many different entrepreneurial activities However. Entrepreneurs do not give adequate attention and commitment on issues of Innovation, such as new product development, technological, channel innovation and market oppourtunities which prompt entrepreneurship innovativeness. This study evaluated the effect of innovation orientation strategy on performance of paint manufacturing firms in Lagos state with special reference to quoted paint manufacturing firms in Lagos state, Nigeria.
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    Performance Measurement System Effectiveness and Public- Private Partnership Assessment: Evaluating Service Delivery Efficiency in Lagos State, Nigeria
    (IOSR Journal Of Humanities And Social Science, 2015-01) Ighodalo David Ehizojie; Oghojafor Akpoyomare B.E
    The paper assess whether government participation in public-private partnership has brought improved service delivery and efficiency in governance. The operations of government like any other private institutions require continuous evaluation in the form of performance measurement system for improvement, satisfaction of customers, employees and stakeholders. Data was administered Lagos waste management authority and public. The extent of efficiency in service delivery and governance; and the effectiveness of performance measurement usage were measured using an index computed from questionnaire items. The data was subjected to Mann-Whitney independent sample test. Significant differences were observed in the assessment of staff and the public on public-private partnership service delivery efficiency. The public confirmed that waste service delivery is efficient as it had yielded quality service and cleaner environment. The study recommended therefore that for continued public confidence in governance, efficiency in service delivery and the use of performance measurement techniques should not be undermined or sacrificed for political gains. This can be facilitated through conscientious monitoring of the outsourced services.